Factors Influencing the Intention of Leaders to Use HRIS Software in Small and Medium-Sized Enterprises

Authors

  • Dao Thi Ha Anh University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author
  • Nguyen Thi Thu Huong School of Interdisciplinary Sciences and Arts - Vietnam National University, Hanoi, Vietnam Corresponding Author
  • Luu Thi Minh Ngoc International School, Vietnam National University, Hanoi, Vietnam Author
  • Bui Thi Quyen University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author
  • Vu Viet Hoan University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author
  • Pham Phuong Thao University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author
  • Tran Phuong Tra University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author
  • Nguyen Hong Thai University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author
  • Do Thi Thuy Duong University of Economics and Business - Vietnam National University, Hanoi, Vietnam Author

DOI:

https://doi.org/10.47654/v28y2024i3p127-153

Keywords:

Human Resource Information System (HRIS), Intention to Use, Leaders, Small and Medium-sized Enterprises (SMEs), Technology Acceptance Model

Abstract

Purpose: This study aims to identify the factors that influence the intention of small and medium-sized enterprise (SME) leaders in Hanoi to use human resource information system (HRIS) software.
Design/methodology/approach: The quantitative research method with a sample size of 416 SME leaders, combined with the Theory of Planned Behavior (TPB), Theory of Reasoned Action (TRA), Task-Technology Fit Acceptance Model (TTF-TAM), and Task-Technology Fit Unified Theory of Acceptance and Use of Technology (TTF-UTAUT) models. 
Findings: The research results show five leading factors that affect SME leaders' intention to use HRIS: perceived usefulness, perceived ease of use, Social influence, facilitating conditions, and Task-technology fit. HRIS software companies can use the research findings to develop marketing and sales strategies focusing on the factors that drive SME leaders' intention to use HRIS.
Originality/value: SME leaders can use the research findings to better understand the factors that influence their intention to use HRIS software and make informed decisions about adopting HRIS. Effective HRIS adoption can help SMEs improve their HR management efficiency and increase productivity and profitability. This study narrows the gap in understanding the factors influencing SME leaders' adoption of HRIS, providing valuable insights for software companies to address management skepticism and promote HRIS usage in SMEs. The integrated approach of combining different theoretical models and focusing on the specific context of SMEs in Hanoi is a novel and unique feature of this study.

Author Biography

  • Nguyen Thi Thu Huong, School of Interdisciplinary Sciences and Arts - Vietnam National University, Hanoi, Vietnam

    Nguyen Thi Thu Huong is lecturer in human resource management, green marketing and brand management at VNU School of Interdisciplinary Sciences and Arts, Vietnam National University, Hanoi, Vietnam. She teaches and publishes in the areas of green consumption, brand management, sustainable tourism and marketing ethics. Her research has appeared in internationally recognised journals such as Journal of Business Economics and Management; Tourism and hospitality management; Journal of Asian Finance, Economics and Business; Heliyon; and Sustainability. She also received invitation to review manuscript for some journal such as Asia Pacific Journal of Marketing and Logistics, Journal of Environmental Planning and Management, Cogent Business & Management, and Humanities & Social Sciences Communications.

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Published

2025-03-31

Issue

Vol. 28 No. 3 (2024): Advances in Decision Sciences

Section

Articles

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How to Cite

Anh, D. T. H., Huong, N. T. T., Ngoc, L. T. M., Quyen, B. T., Hoan, V. V., Thao, P. P., Tra, T. P., Thai, N. H., & Duong, D. T. T. (2025). Factors Influencing the Intention of Leaders to Use HRIS Software in Small and Medium-Sized Enterprises. Advances in Decision Sciences, 28(3), 127-153. https://doi.org/10.47654/v28y2024i3p127-153